Homestyle Windows LTD collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
In order to process requests for quotations, fulfil contracts and deliver our services to you it is necessary that we collect the following personal information from you:
Depending on the method of payment selected at the time of purchase, it may also be necessary for us to collect the following types of personal information from you:
We also obtain personal information from other sources as follows:
We use your personal information, in the manners specified below, in order to ensure that we are able to deliver the highest quality service to you:
In order to deliver our services to you, your data will be shared internally with our employees and agents who have a need to use your data.
Data sharing in the manners set out above enables us to ensure the best service is delivered. On occasion we may be required to share personal information with law enforcement or other authorities if required by applicable law. Where this occurs we will attempt to ensure that appropriate safeguards are in place.
We will never transfer your personal data outside of the European Economic Area (EEA) and we will not share your personal information with any other third party.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The provision of the personal data (as set out above) is required from you to enable us to fulfil our obligations to you. If you fail to provide the information required then this may affect our ability to deliver a quality and efficient service.
We will hold the personal data provided by you for the timeframes specified below:
We rely on contract, and steps taken prior to entering a contract, as the lawful basis on which we collect and use your personal data.
Where we contact you in relation to additional goods and services that are available, we rely upon legitimate interest as the lawful basis for processing your personal data.
Under the General Data Protection Regulation you have a number of important rights that may be exercised free of charge. In summary, those include rights to:
For further information on each of those rights you can visit the Information Commissioner’s Office at www.ico.org.uk.
0800 043 6300
Vista Centre
50 Salisbury Road
Hounslow
TW4 6JQ
In order that we can comply with such a request as soon as possible, it would be useful if you could provide the following information within your initial request:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you would to find out more about protecting your personal information, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We hope that our Compliance Department can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner whose contact information can be obtained via this link: https://ico.org.uk/concerns.
This privacy notice was published on May 22nd, 2018. There are no amendments since publication, when amendments are made to this page we will update this section. We recommend that you review this section from time to time so that you are aware of the latest version of this notice.
Please contact our Compliance Department if you have any questions about this privacy notice or the information we hold about you.
Homestyle windows is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We reserve the right to change this policy from time to time by updating this page. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. This policy was last revised on 19/12/2024.
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Get A QuoteOur customers are extremely important to us. It’s little surprise therefore that every year hundreds of delighted customers recommend our products and services to friends, neighbours and relatives. Over 80% of our work comes from recommendations so feedback is always appreciated. We take all of our customers comments onboard and use it for our continuous customer service training. Read some of our recent testimonials to see what our customers think.
Visit us in our showroom in Hounslow where you can see our beautiful range of home improvement products up close and talk to our knowledgeable team. We’re happy to help with any queries you have and you can have a design consultation then and there. Book an appointment today.
Book appointmentWe only work with the best suppliers to ensure your home enjoys beautiful aesthetics and high levels of performance. From reliable uPVC windows to ultramodern aluminium doors, we can transform your home. Whatever your budget, we have the right solutions to make your home the best it can be.
